Frequently asked questions
We provide a personal English interpreter who meets you at the airport, helps to check in the hotel and accompanies you to the Clinic for the first exam and evaluation. He helps you to discuss with the doctors the details of your treatment plan. At the end of your stay the interpreter helps you to check out and accompanies you to the airport. Would you have any questions during your stay – our managers are available 24/7 and will do their best to help you to resolve any issues you might have. Would you prefer to have the interpreter for longer hours, we will be pleased to provide this service for additional fee.
2. Is getting Russian visa very complicated?
Once you have applied, it normally takes about 7-10 days to get the visa. We provide you with the list of all the required documents and the papers confirming that you booked the tour with us. «Russian Medical Tour» LLC is an officially registered Tour Operator, listed in the Uniform Federal Register of Tour Operators by the Federal Agency for Tourism in the Russian Federation, so our customers never have problems stating their purpose of visit.
3. How many days do I have to stay?
This depends on each case, procedure and the amount of work to be done. For dental service, here are some general timeframes:
Yes, probably going from USA to treat one tooth with cavity is not worth it. However, the cost for more complex procedures in Russia is so low that you could easily combine a vacation (including airfare and hotel) with your care and still pay less than you would in the States or Europe.
Let’s look at these two examples:
Mr. Taylor lives in London and needs 3 dental implants which will cost him in UK about $5300. This procedure will take about 7 days
Mrs. Williams lives in Miami and wants to do the IVF with ICSI which will cost her in US about $13 500. The whole cycle in her case would take 4 weeks.
5. Do you work only with the dentist clinics?
No, we propose a big range of medical treatments. From dentistry to Fertility treatment and others. Contact our manager to find out more details about the procedure you are interested in.
We select the clinic and the specialist upon your requirements, make an appointment for the first exam and evaluation, provide you with the required documents needed for the visa (Tourist voucher/tourist confirmation) and assist you during your stay in St Petersburg. The standard tour includes Airport-Hotel-Airport transfer, 2 nights at the Hotel, Exam&Evaluation appointment at the selected clinic, 3 hours of Interpreter to discuss the treatment plan details with the doctors.
7. How will you chose the doctor?
Once we study your wishes and requirements, we select the best specialist for you. We are working with the leading clinics in St Petersburg, however, we are independent form any clinic and we don’t get any percentage form the treatment cost. That ensures our objectivity in the selection, so our choice is always based only on the quality of the doctor’s work. We know, where are the best dentists, who are the best specialists in Reproductive Endocrinology and Infertility that have the highest IVF success rate, what is the best clinic for plastic surgery and many more. Our experience will help to pick the best for you!
If you already have the results of the exams and you are seeking the second or third opinion, or you want to build your treatment plan in advance, you can always send us your complete medical history and all the exams via e-mail or regular mail. On your behalf, we will discuss your case with the selected specialist. The price of this service depends on the area of the specialist required.
All information is confidential.
You will be surprised at how good, professional and modern it is. Russian medical universities have been and remain ones of the leading institutions in Medical studies. The books and textbooks issued in Russian medical schools have been translated into dozens of languages. Russian degrees have gained global recognition and are high in UNESCO and WHO ratings. The clinics we work with are the leading clinics in Russia with many years of experience and highly qualified doctors, constantly trained on the new methods and technologies, participating in seminars and conferences.
All the work is carried out with the highest quality materials, latest technology and standardized protocols, to offer you only the best in diagnosis, hygiene, sterilization and treatment.
If you don’t know what is it exactly that you need to do, we propose a 3 day Exam&Evaluation tour. You will meet with the specialist, do all the necessary exams and build the treatment plan estimating the needed length of stay.
If your treatment plan was build prior to your arrival, we will have a timeline for completion of your procedures already planned out before you reach your destination. We will work with the clinic to reserve the time for you to ensure timely completion of all dental procedures.
In the unlikely event of any complications, we will help you to extend your stay at the hotel and change the plane tickets.
Absolutely! All our tours services can be extended for your company. We also provide services for the groups (up to 4 people).
It is as safe as traveling to a big European city could be. Tourists are very unlikely to be victims of crime, apart from petty theft near the tourist attractions.
Saint Petersburg is a very popular destination and is considered to be the most liberal and progressive Russian city with a bustling nightlife and cultural scene. Almost 7 million tourists visited it last year.
However, as in any country, you should use common sense and avoid wandering alone at night in deserted places, pulling huge wads of cash out in public and leaving anything valuable in your back pockets.
We accept wire transfers and most credit cards.
Once the treatment plan is issued, the procedures in the clinic are paid separately. We do not charge any % or fees, there is no special higher pricelist for the foreigners. In terms of price - you are treated equally as locals but with more attention and brighter smiles. You pay directly at the clinic with cash or credit cards.
«Russian Medical Tour» LLC is an officially registered Tour Operator, listed in the Uniform Federal Register of Tour Operators by the Federal Agency for Tourism in the Russian Federation. That registration certifies and ensures that «Russian Medical Tour» LLC is a registered business and licensed according to Russian regulations, operating in compliance with all applicable laws.
We are authorized to provide the service of international inbound tourism and provide you with the Tourist voucher and Tourist confirmation, the documents that are required by Russian consulates to obtain the Russian visa.
As we are independent from the clinics, we do not provide any guarantees for the medical service. But we will inform you about the guarantees that the selected clinic provide. E.g. on the most of the implants, the clinic we work with offers a lifetime guarantee.
The standard tour includes your accommodation in the RA Hotel, budget mini hotel with recently refurbished rooms and bathrooms, WI-FI connection and good continental breakfast. It is located in the center of Saint Petersburg business district and is literally 100 steps away from one of the dental clinics.
Would you like to explore other accommodation options please contact our manager.
St Petersburg is one of the most beautiful cities in Europe with fascinating cultural heritage and was recently named the best cultural destination in the world by the World Travel Awards. We would be glad to advise you on the excursions, events and performances based on your interests and preferences.
So far we have never had a case of visa refusal for our customers. However if for some reasons your visa application was denied, you will get a full refund, minus the value of any service already provided.